Welcome 
Welcome to the City of Beaumont’s 911 Operations Center Web site.  Our goal is to educate and inform you of our services, and in turn, make it less stressful when you contact us during an emergency. 

It is estimated that on average, every individual in the US will call for emergency assistance at least twice during their lifetime.  We are usually the first contact you have during your request for assistance during an emergency call for assistance.  We are on duty 24 hours a day, 7 days a week, 365 days a year.

We would like to provide you with information about the Center, including what happens when you report a crime and what questions and information you will be asked to give when you call 9-1-1.

Don’t hesitate to contact us anytime you have a question, comment or suggestion.  We encourage your input.

Mission Statement
The 911 Operations Center (911 OC) will remain focused on our delivery of service with courtesy, respect and concern for all citizens and emergency responders.  We will strive to provide service as quickly as possible, with accuracy as a primary consideration.  We will remain dedicated to consistently aid all emergency responders in their quest of protecting life and saving property by deploying emergency responders qualified to assist those in time of need.

Our Vision
The 911 OC will continue to improve its procedures, policies and practices.  The Center will hire the best qualified personnel with a focus on selecting employees that understand the public safety needs of the citizens of Beaumont.  The 911 OC’s equipment, facilities and training programs will meet or exceed the standards of practice in the field of public safety.  On a daily basis the 911 OC and its personnel will earn the trust and support of the citizens of Beaumont through the passion, dedication and effective actions of its employees.

911 Job Opportunities

Our New 911 Center

Training Department
    Training for 911 Operators

911 General Information   
This is an informational site only; there is no way to get help from this website.  If you are experiencing an emergency, dial 9-1-1 from a cellular phone or a landline phone.

911 and VoIP